Many times in the past I have asked users to unplug their laptop and remove the battery which takes care of many power related laptop issues. The problem is many of today's modern laptops include a non-removable battery. This means you can't simply remove the battery to reset the laptop. Instead try the following, which works for most laptops including the HP Probook G4 series.
This this doesn't work it is not a simple fix and an service ticket should be created. |
Support Blog >